INTAKE

Our intake, TelePlusSM, is a fast and simple resource for starting the claim process. Whether reporting in through email, phone, internet, digital or fax, we collect all necessary data. Our qualified and friendly staff is available 24/7 and tailor their data collection to your unique instructions and escalation procedures. In addition to the multiple reporting options, TelePlus accepts more than 180 different languages.

TelePlus goes beyond simple intake.

  • The claim number is provided on the call.
  • You set the notifications by email, fax or regular mail.
  • TelePlus automatically populates your RMIS.
  • Lag time analytics are provided, detailing the claim and reporting statistics.

Our staff is highly trained to provide an expert experience for your managers and gather the intelligence you need.