Colleen was named senior director of RSG ICT in June of 2015. In this role, and as a member of the RSG Senior Leadership Team, she is responsible for the management of RSG's global technology footprint. This includes overseeing RSG's strategic technology roadmap, inclusive of business intelligence and analytics efforts. Prior to moving into this role, Colleen had several years of progressive leadership experience within Crawford & Company. Most recently she was the director of Application Development and Support for RSG, including responsibility for the DMITRI product and a variety of other application support efforts. Prior to that Colleen managed several critical initiatives within other Broadspire and Crawford ICT support areas. Colleen has been with Crawford since November 2000 and has been in the information technology field for more than 30 years.